Australians are currently losing around $300 million a year on online scams, according to the ACCC. A significant amount of money is lost on ticketing scams, with fake or rescinded tickets to high profile live performances sold by unauthorised resellers.
Live Performance Australia, the peak body representing local producers and promoters, has recently been pushing for the Australian government to do more to stop the practices of scalpers. But the organisation has today released a guide for consumers to avoid fake tickets, and make purchases securely and safely.
The “Safe Tix Guide – Tips for buying tickets safely and securely” offers advice on how consumers can ensure they’re buying tickets from a reputable source, and how to get their money back if they don’t receive the tickets they paid for.
LPA Chief Executive Evelyn Richardson said: “Public information is key to ensuring consumers don’t get misled or ripped off. A key message to all fans is buy from the ‘authorised seller’ for the event you want to attend. We’re increasingly hearing from consumers buying from resale sites and paying way above the face value of the ticket not knowing that they could still buy tickets through the authorised seller or that they got to the venue only to find out the ticket they bought was fake.”
One of the key recommendations is to always use a debit or credit card when purchasing, rather than depositing money into a bank account, and to always report scams to police and consumer protection agencies.